![]() ![]() This method can be used when the message needs to get sent as a regular user. Use this sender option if you didn't want to tie the message to any specific user and just want to use a generic sender instead.Īs a User: In this method, the message gets sent as the user who's signed in to the Teams connector in the Flow (generally the Flow owner). The Post a message in a chat or channel action can send a message in the following two ways:Īs the Flow bot: In this method, the message gets sent as the Flow bot instead of any individual users. Search for and select the Post a message in a chat or channel action. To add an action to this flow, select + New Step. Set up your trigger by choosing a SharePoint site and Folder ID that you want to monitor. ![]() Select the When a file is created (properties only) trigger. Select My flows > New > Automated cloud flow. Flow setupįor the purposes of this document, we're using a scenario where a flow is used to notify a Channel or a Group chat, but the same principles can be used to apply to any flow where the Post a message in a chat or channel is used. Messages can be posted either as the user who's signed into the connector in the flow or by using the Flow bot. You can use Power Automate to set up a flow that sends messages to a Teams Channel or group chat using the Microsoft Teams connector. To view this content in video format, please check out the following YouTube Video: Proactive Power Virtual Agents Messaging using Power Automate.This article covers different ways in which you can send a message in Teams. The opportunities to engage with users this way is limitless, due to the vast array of connectors found in Power Automate. Instead of a chatbot passively waiting to be engaged with, we can initiate conversations using Power Automate. Proactive messaging is a very powerful feature. Using this approach, you can then collect additional information that will help automate a downstream process. ![]() As part of this message, you can prompt your user to provide a trigger phrase that will subsequently instantiate another topic. But, whatever you include in your Message text box will be sent to the Chatbot. For additional pre-requisites, please refer to this link.īy default, the messaging is one way. Note: To use this feature, the PVA bot needs to be published in Microsoft Teams and the user must have the chatbot installed for them. Then, ensure that Post as is set to Power Virtual Agents, Post in is set to Chat with bot and that the appropriate Bot is selected. To use this feature, add the Microsoft Teams – Post message in a chat or channel action to your cloud flow. This includes scheduled events, data events and even manual triggers. Any trigger can be used in conjunction with this feature. What is very compelling about this new capability is there are unlimited possibilities to use this feature due to the vast array of connectors available in the Power Platform. From there, a deeper conversation can take place if a trigger phrase is provided by the end user. Microsoft recently release a feature in Power Automate that allows for a message to be sent to a Power Virtual Agent chatbot. One of the challenges with this approach is that the user needs to initiate the communication with the chatbot. Chatbots are a useful technology for allowing users to self-serve when it comes to information requests or transacting on their behalf.
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